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FAQ

Advice and guidance

General consultations can usually be handled by mail or phone and are free of charge.
An initial counseling site visit is always free of charge. A fee is charged for more on-site counseling, based on travel expenses and time commitments. A cost estimate for this will be prepared in advance.

Due to financial constraints, the counseling position is part-time for now. The counselor is generally available on Mondays, Wednesdays, Thursdays, and Fridays. If this is an insurmountable obstacle, an alternative can be worked out.